What is a service desk and why is it important to think about when you think about your company and what costs you incur for operating it. Is your service desk or help desk as important as the phone system your company uses?
A service desk unders...

This article was originally published at Elevate Hiring
The hiring market has changed dramatically over the last year. The unemployment is at a 50-year record low 3.5% and competition for top talent is fierce. IBM reports that “90% of the S&amp...